Belonging, Encouragement, Christmas & Skjaldborg

We all want to belong.  We all want to be part of something bigger than ourselves.  Something beautiful, innocent, sacrificial, new.  Something we contribute to that inexplicably and significantly benefits someone that could never in anyway benefit us.  This flies in the face of today’s hyper consumerist culture where the goal is accumulation and the capitalist way of life has a monopoly.  A culture that demands we all live exclusively to meet our individual needs before all else.  Despite our mercenary zeitgeist I believe it’s hardwired deep inside us to be a part of something greater.

Our Cup From Above Community filled with “diversity of adversity”

From the outset at Cup From Above we found people with a range of issues and barriers coming for assistance.  We just did what we could to help each one the best we could each day.  I think it’s better to look at it that they came to join and then in turn they helped one another.  If you’ve heard me speak you’ve probably heard me talk about community.  Community comes from a latin word “munio” which meant to “build up, to fortify and strengthen”.  In a healthy community I believe we are wired to connect and build each other up.  I’ve come to believe we actually need each other.  We need community.  It’s not just a nice accessory.  It’s like dieting and exercise.  If it’s not a part of your life then you will literally get sick.

In our community at Cup From Above we had a outrageously broad ‘diversity of adversity’.  I have come to believe this is a better way approach to community work.  We didn’t want to be a disability service or a mental health service or service for ex cons, which is a very white/western/modern approach.  That’s not how life works.  We just wanted to be a people service.  A connection service.  So people came here, who were disconnected, to connect.  When you have a mix of adversity there’s a natural blend of complimentary strengths and weaknesses which organically creates a culture of interconnected support.  The homeless guy looks at the person with a disability and is compelled to feel grateful for what he has and will automatically support him however he can.  The person with a disability working alongside a refugee or an ex con is compelled to feel grateful for the blessings they have and will naturally support them.  One individual is strong where the other is weak but together they are all strong.  This is the wild, messy and yet beautiful culture we’ve had here at Cup From Above over the years.

As you can imagine though with so many people struggling with such extreme issues it’s been difficult to always maintain a positive and therapeutic culture of support.  Us Aussies aren’t good at communicating feelings.  It’s definitely not natural in our culture to proactively encourage one another even in a healthy community let alone one filled with struggling individuals.  That same Latin word “munio” is also the same root for the word communication.  A community was always birthed through communication.  One day a couple of years ago a young member of our team with a disability was being a encouraged by another member of the team but misconstrued it as an insult, burst into tears and ran away.  The misunderstanding was explained easily enough and the drama was reconciled within hours but this event led me to question our culture.  We needed some way of regularly communicating encouragement to each other that was authentic and simple…

Scene from Gladiator where they form interlocking shields and Russell says “If we stay together we survive. Come together. Lock your Shields, stay as one”

That night I was randomly reading an article on ancient military tactics.  I learned that the Greek army was made up of ordinary citizens known as “Hoplites”.  They each had a set of weapons and armour including a shield known as the “Aspis”.  Going into battle they had a structured formation which they had practised before hand called the “phalanx”.  The aspis shield was designed to cover 2/3 of the soldiers body and 1/3 of the soldier to his left.  As they formed together they would create a formidable interlocking wall which was nearly impenetrable.  The historian who authored the article made a point of highlighting the courage and determination necessary to maintain the wall in the heat of battle and noted as long as they held the interconnected shields they were safe together.  This strategy of interlocking shields was independently developed by armies all over the planet including the vikings who called their version of a phalanx the “Skjaldborg”.

We don’t engage in combat like that these days but it got me thinking how any of this could relate to us today.  In ancient times your community was everything.  When you went to battle you went together and they literally had your back or you were dead.  We don’t have to defend ourselves from attacking marauders or neighbouring states today.  But we do have real enemies like crystal meth, job interviews, divorces, exams, car accidents and other tragedies.  There are still real threats that we all have to face.  We shouldn’t be facing these battles alone.  Our ancestors who fought alone died alone. The ones who survived are those who fought together side by side in the Skjaldborg.  There’s something we can learn from this.

Christmas Party Skjaldborg 2017

The next day at Cup From Above we began a ritual that we call “Skjaldborg”.  We picked that specific word just because it was cooler than hoplite or phalanx.  In the Skjaldborg your shield covered the soldier to your left.  The soldier to the left entrusted her life with the comrade to her right.  She was completely reliant to protect her in the battle just the same as her shield would protect the person to her left.  We look at this ancient military strategy as an analogy for how to live today.  In our ritual we each take a turn to encourage the person to our left.  We say what we appreciate about them.  We point out great things we noticed they did that week.  Personal characteristics which make them great people to work with.  Skills they have developed.  Even unique idiosyncrasies that define them as an individual.  Anything worth mentioning to encourage and express gratitude for them as an individual.  The ritual means we purposefully and regularly create a time to build up, fortify and strengthen each and every one of us together.  If WHAT a community is really a group of people who are “built up, fortified and strengthened” together.  Then “Skjaldborg” is HOW we build community.  It’s a ritual we use at Cup From Above to create community and make sure everyone knows they belong.  After every encouragement we all call out skjaldborg and stamp our coffee cups repeatedly and loudly on the table like a pack of vikings.  It adds to the spirit of the occasion.

When a team member has completed their training as a barista and they’re going for that job.  They’re not going into that interview alone.  They have the full confidence of their fellow warriors in that interview room with them.  They know if they don’t get the job they will be supported afterwards.  More than that they are confident in their ability because they’ve trained hard for the role.  The constantly repeated words of encouragement from their comrades echoing in their heart.  They know they belong.  They want the job but they don’t need it to feel good about themselves.  When life brings about other tragedies they are better prepared but they know they can rely on the team to support them through the crisis.

Skaldborg is our little ritual here at Cup From Above.  It’s my favourite thing we do here and I personally really look forward to it each and every time.  I wanted to share this inside secret of ours with you all and of course you’re welcome to use it in your organisation if you’d like.  I also wanted to take this opportunity to say it’s coming up to Christmas which for most people is a great time of year to celebrate with your family and community.  I believe Christmas is just another type of Skjaldborg.  It’s another ritual built for the same purpose of building relationships in a community.  It’s not actually the date Jesus was born.  Most Christians will say it’s about celebrating the birth of Christ but I don’t think so.  But the ritual does celebrate what Jesus taught.  Whether you categorise him a myth, man, messenger, messiah or almighty I believe we all still celebrate Christmas today because of what Christmas does.  It brings us together and, for the most part, we are built up, fortified and strengthened by celebrating Christmas together.  More than that though Jesus was the one who said, “…But when you host a banquet, invite the poor, the crippled, the lame, and the blind…” – Book of Luke Chapter 14.  For those of you who are well connected to a loving family and a good community it won’t be obvious but you will have some, probably consciously elusive until now, ritual that demonstrates and communicates that you and others belong.  Most rituals aren’t as obvious and deliberate as our Skjaldborg but you might have something more subtle and Australian like an annual cricket game, bon bons, Grandma’s roast chicken, beer n barbie.  If you think about it there’ll be something you and yours do.  I believe the true meaning of Christmas is more than just celebrating with those who we’re comfortable with.  Certainly if you belong to the Christian faith then Christmas is all about including people that are poor, marginalised and disconnected.  I think we all want to really belong and be part of something authentic and greater.  This is the purest way I’ve discovered so far to achieve this.  So much of charity today is relation-less, love-less disconnected donation of mere things.  Same as Christmas.  If you really want to give please open up your home and your community and include those who are disconnected.  Really communicate, really encourage, really connect.

I hope you all have a great Christmas this year.  I hope that you each have your very own skjaldborg and that you find yourself somewhere that you really belong.

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Kitchen Fundraiser Campaign Launch

This Monday was the launch of the Cup From Above Commercial Kitchen Campaign!  We are raising funds so that we can finish our kitchen to a level where we’re able to prepare food to sell, teach & giveaway healthy nutritious food.  For more info and details on the progress please visit this page.

21Hundred performed Monday morning to help with the launch.  I’d like to share with you more about some of the great work he is doing. 21Hundred is very proactive with assisting charities in Brisbane and so we’re honoured to also help him on his journey. And it’s literally about to become a journey… he’s about to start a “2100km walking tour on foot over 100days”. Part of the point of the venture is to raise funds and awareness for RUOK and the‪#‎21Fathers‬ campaign. All great causes. So I’ve chipped in to support this local Brisbane muso and community hero by donating $100 today on his pozible crowdfunding campaign. You can find out more about what he’s doing on the link here

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Another Successful Mirror Mirror


Liza preparing the Beauty Packs

Last Wednesday we had another successful Mirror Mirror event!  We were able to spoil some local ladies with some complimentary beauty therapy and some nice little presents.

We’d like to say a massive thank you to Sharon from the Aspley Florist ( for providing some flowers for the ladies.  The team at Supasave ( for providing a bunch of beauty products.  And Catherine and Jess from Bella Amore who spent hours doing the ladies hair!  Check their facebook page here.

And a huge thanks to the two Cafe Chaplains who brought the project together Liza Westgate & Polly Lewis!

Thanks everyone for working together to make Aspley the greatest community on earth

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Project Mirror-Mirror- August 3rd





Local women were pampered at Bella Amore on Sunday, as community collaboration ‘Project Mirror-Mirror’ cut, coloured and combed for no charge

There was an immediately tangible atmosphere of cheerfulness as soon as the door was opened to Bella Amore that rose above the usual throng of conversation and clutter of a small salon.
Newly opened and located on Aspley’s Gympie Road, the salon has wasted no time in building community support through its initiative to help residents of the Aspley Caravan Park with hair and makeup.

Project Mirror- Mirror is the brainchild of Kayla Marshall, a hairdresser at Bella Amore and proud member of the community.
Growing up as the child of a single mother, her endeavour to help the women of Aspley reflects upon a more personal sentiment.
Polly Lewis – university student and spokesperson for the project, was happy to describe the drive behind Mirror- Mirror.

“She wanted to bless single mums in the area…She just wanted to do something for them, for free.”

The project is helped along by an enthusiastic local resident- Rachel, who brings women along from Aspley’s local caravan park to discover the wonder of some home-grown TLC, offering a range of beauty services to those who have recently struggled to find the time to pamper themselves.

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The hair a result of the hard work done at Project Mirror- Mirror, modelled by Aspley resident Summer Adamson


The variety of treatments available at Bella Amore – often revolving around the availability of its staff – was on this occasion undertaking a cut and colour progression, salon owner Catherine Catterall carefully removing foils as behind her makeup artist Bianca Demmers was squarely focused on eyeliner.
Local girls Aleah, Seeker and Summer acted as models for the afternoon, happy to chat as coffees from nearby Cup From Above were delivered as part of their afternoon service.

Polly described the ease in which the community had banded together when drawing out the project, nearby Cup From Above cafe providing a meeting point and initial ‘Mirror- Mirror’ location as owner Adam Cocks helped provide planning and community contacts, as Catherine also was all too happy to help.

“They all just chatted about it, and Catherine seemed really keen to help out and they all just jumped on board…We just want the women here to feel that they’re loved and they’re appreciated for what they do..and it’s always nice to get pampered.”

Store owner Catherine, who until recently had been primarily looking after her child, appears to be making the very most her time back in a salon after five years, and also emphasised the importance of the treatment.

“It just gives the women such a boost.”

Rachel was also keen to highlight the importance of self esteem in areas such as the caravan park.

“Not everyone can look at themselves the way other people do…It makes me feel good, seeing the smiles on everyones faces.”

Polly hopes that Project Mirror- Mirror will occur more frequently in future, adding that the building of relationships in the community is as important as the services themselves.

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The finishing touches on Seekers’ hair following Catherine’s expertise

Thanks to the team at Bella Amore Aspley and to all involved in Project Mirror- Mirror:

Bella Amore Hair & Beauty


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